Healthcare is a multi-trillion dollar industry in the United States, and yet many people are completely unaware of the brilliant people who work tirelessly behind the scenes and their efforts to improve access, lower costs and improve patient outcomes. Welcome to PopHealth Podcast, the show by healthcare professionals that explores the challenges facing the American Healthcare system and the innovative minds looking to solve them and move the industry into the future. We invite thought-leaders and influencers to discuss population health; from elected officials tasked with setting public policy, to clinicians who treat patients in every conceivable condition and social situation, to ground-breaking business leaders who are creating ways to connect and streamline the delivery of care to an ever-growing and diverse nation.
Our hosts, Gavin Ward & Zac Morgan, bring a combined 20 years of heath care and home care experience which allows them to facilitate thoughtful and meaningful discussion on topics including population health, care transitions, readmission prevention, etc. Our goal is to provide listeners with a wealth of knowledge on the issues which affect millions of Americans every day, and a glimpse inside the world’s largest healthcare system.
If you have experience with population health or possess a passion for care transitions and readmission prevention, join us on the PopHealth Podcast! Together, through healthy conversation, we can change and improve the future of healthcare!
Check out the latest episode right here and remember to subscribe to our show on your mobile device via iTunes Podcasts.
Dr. Mary Naylor, Creator of the Transitional Care Model
Dr. Mary Naylor is the creator of the famous and transformative Transitional Care Model, informally known as the “Naylor Model”. Adapted from a case management program for infants, Dr. Naylor created one of the most influential care transitions programs for older adults in the nation. With amazing results in thousands of healthcare organizations across the country, it has become one of the standards for managing a high-risk patient population. Now chair of the Care Culture and Decision-Making Collaborative through the National Academy of Medicine, Dr. Naylor continues to shape the future of healthcare through policy initiatives and research.
Gavin Ward – Co-host
Gavin Ward is the first Certified Fellow in Readmission Prevention and is a Nationally Certified Readmissions Professional. Gavin brings over 12 years of experience in the healthcare and homecare space, including assisting in the development of Maxim Healthcare’s senior care, or “companion,” division early on in his career. He currently serves as 24Hr HomeCare’s Regional Director of Strategy and Partnerships, where he works with various hospitals, managed care groups, health systems, and the post-acute community to develop programs to improve throughput (decrease length of stay), care transitions, and readmission prevention through a professional caregiving, non-medical solution. His efforts, including the Hospital to Home™ care transitions programs nominated as a finalist for the Patrick Soon-Shiong Innovation Awards, have led to 24Hr HomeCare partnerships with many healthcare organizations which previously had not funded non-medical in-home care, but are starting to now that the right homecare program can bring cost savings and stronger outcomes. Gavin recently joined the Alzheimer’s Association-California Southland Chapter’s Speakers’ Bureau and also serves as an expert panelist moderator for the National Readmission Prevention Collaborative in California and Arizona. He received his BA in Communication Studies from Westmont College in Santa Barbara, CA, where he also enjoyed time on the Westmont Warriors Ultimate Frisbee team. Gavin is married and has two children, ages 2 and 4.
Joe Zimmer – Co-host
Joe Zimmer is Regional Director at 24Hr HomeCare. As one of the leaders of the sales team, Zimmer oversees several Directors of Admissions throughout California, Arizona, and Texas. Joe was one of the company’s first employees, and helped to launch three start-up branch locations in Culver City, Encino, and Walnut Creek. He was also the engineer of the industry-first exclusive contractual partnership with a non-profit Community Based Organization: Jewish Family & Children’s Services of the East Bay – a pillar in the SF Bay Area since 1877. He also is a certified readmission prevention fellow through the National Readmission Prevention Collaborative. Fun fact: Joe taught himself how to play the piano at age 3.
Zachary Morgan – Co-host
Zac Morgan began as an Account Manager for 24Hr HomeCare’s Culver City office in 2010, and now serves as Regional Director of Strategy & Partnerships. He was the company’s first Senior Director of Admissions when he led the expansion into San Diego County, and also served two terms as the Chairman of the American Board of Home Care (2014-16). An early employee of 24Hr HomeCare, he helped to create the innovative Hospital to Your Home program and is a Nationally Certified Readmissions Professional. Zac graduated from Loyola Marymount University in LA where he studied both Sports Medicine and Business, and was a member of the Sigma Chi Fraternity. Fun Fact: After graduating from LMU, Zac moved to South Korea where he taught English, science and math while traveling around Asia.
Ryan Iwamoto – Co-host and Producer
Ryan Iwamoto is owner and co-founder of 24Hr HomeCare. As leader of the sales, marketing and business development team, Iwamoto is responsible for developing the overall sales and marketing strategy, execution, and development. He co-founded 24Hr HomeCare’s award-winning Hospital to Your Home™ program that offers a high-touch, low cost solution for hospital throughput efficiency, reducing hospital readmission, and care transitions. The program was named a finalist for the Patrick Soon-Shiong Innovations award and the Los Angeles Journal’s Healthcare Leadership Forum & Awards for post-acute care programs. Fun fact: Ryan is a former Eagle Scout with the Bronze Palm.
Scott Tajima – Show Editor/Sound Engineer
Scott Tajima is the Digital Marketing Manager of 24Hr HomeCare. As the Digital Marketing Manager, Scott oversees the promotion and marketing of 24Hr Homecare's website, Search Engine Optimization, Pay Per Click Advertising, and Social Media. Interested in all things involving technology and digital media, Scott also serves as the Show Editor/Sound Engineer for the PopHealth Podcast. Fun fact: Scott’s legal first name is the letter R.
Case Managers play a significant role in the utilization and quality of the American healthcare system. In order to keep up with the rapid pace of change, they rely on organizations like the Case Management Society of America (CMSA) for education, resources and advocacy. PopHealth Podcast had a chance to sit down with CMSA President,[…]
Dwight Wilson and Lisa Deal, Leaders of Mission Hospice and Home Care, San Mateo County’s first hospice program
In 1979, Mission Hospice was established as San Mateo County’s first hospice program. In the decades that followed, hospice care was transformed. Dwight and Lisa take us through the history of hospice care, while sharing how Mission Hospice and Home Care has remained a community pillar in the Bay Area. Check out this episode!
Dr. Jay Inuma is a high energy, leading physician with a wealth of experience in medical care, including overseeing care coordination and case management at Methodist Hospital of Southern California . Known as Dr. Jay to his patients, whom he gives his personal cell number to, he’s served in roles on both the insurance side[…]
It isn’t often that you come across a hospital executive who is an engineer by trade, and yet Rod Hanners began his career serving on nuclear submarines in the Navy. Following his tours of duty, he served as the COO of Kaiser Medical Center in LA and then Children’s Hospital Los Angeles, before moving into[…]
Erik Wexler, CEO of Providence Health & Services Southern California, hates the idea of “discharging” patients…but not in the way you might think
When Erik Wexler was recently named CEO of Providence Health & Services in Southern CA, he took over 6 of the most prominent and integral medical centers in the region and their community engagement. He also played a major role in their recent merger with St. Joseph Health, which created one of the largest and[…]
Scott Ferguson, Director of Social Work at Long Beach Memorial Hospital and President of the Society for Social Work Leadership in Health Care
We love Social Workers on this show and are consistently amazed by their capacity to care for those without champions. It isn’t very often, however, that we get to see the heartbreaking challenges and heart-warming success stories that these Social Workers face on a day-to-day basis from their point-of-view. Scott Ferguson is not only the[…]
Secretary of the CA Department of Health & Human Services, Diana Dooley, discusses the future of healthcare in America and why pragmatism can still win
With the CBO Scoring of the Senate healthcare bill due this week, and a vote scheduled before the July 4th break, confusion and frustration regarding the future of healthcare in America and here in California is at an all-time high. With this is mind, we present you with our timely and extremely topical interview with[…]
With over 300 member physician groups that practice capitated and coordinated care across 44 states, CAPG has been a long-time leader in advocacy for capitation, helping federal legislators transform the American healthcare system. Longtime CAPG President Don Crane joins the podcast to shed light on the forward-thinking efforts of CAPG, which has been advocating on[…]
When Dr. David Feinberg joined UCLA Health System many years ago as a psychiatrist, he wasn’t expecting to one day lead the organization. However, after becoming CEO during a period of cratering patient satisfaction scores, Dr. Feinberg helped engineer one of the most incredible and well-documented cultural transformations in healthcare, establishing UCLA as one of[…]
Former HomeHero CEO, Kyle Hill, breaks his silence on their shock-exit from the home care industry and what lies ahead for their team
When HomeHero broke onto the home care scene in 2013, their revolutionary approach and enormous venture capital backing took the healthcare world by storm. However, less than four years later in an article titled “There’s No Magic in Venture-Backed Home Care“, Kyle announced that HomeHero would be leaving home care for good. In this fascinating[…]